The mediocre will be the only losers if pay is reformed fairly
George Osborne has instructed the NHS pay review body to investigate the case for reforming the service’s national pay deal. The chancellor wants it to become more “market facing in local areas”.
Many HSJ readers will remember the period in the mid-1990s when the NHS last experimented with local pay. Our survey shows most are not keen to repeat the exercise.
There are memories of financially robust trusts paying more, attracting the best staff and accelerating disparities in care. People also recall that, in areas with a large number of providers, local pay accelerated costs – one of the consequences the chancellor has asked the pay review body to help avoid.
However, the commonest reason for opposing local pay is a practical one. Negotiating local pay can be massively time consuming, expensive, require skills that are often no longer present in denuded human resources teams and result in an explosion of challenges, grievances and equal pay claims.
Former Unison lead negotiator on NHS pay Mike Jackson illustrates how this issue is still a live one by highlighting the recent legal difficulties faced by trusts looking to agree an increment freeze for job guarantee swaps and/or altering terms and conditions for new staff .
But the lack of enthusiasm for a return to outright local pay bargaining should not be mistaken for a belief that Agenda for Change is still entirely fit for purpose. Many of its elements now feel out of step with the economic pressures on the service.
This week, HSJ exclusively reveals that foundation trusts are forecasting a 6 per cent decline in staffing levels by March 2014 – the steepest fall in NHS staff numbers since the mid-1980s. The projections for non-FTs are likely to be even worse. Pay reform is not the only solution to mitigating this decline. But it is hard to believe it will not play a significant role.
There is considerable – if often misguided – concern that public sector pensions are too generous. How might the public react if there was greater awareness of the £1bn yearly bill generated by the automatic pay rises NHS staff receive through Agenda for Change increments?
Of course, these rises should not be “automatic”, but for many – possibly the majority – of NHS staff they are.
Salford Royal Foundation Trust chief executive David Dalton spoke for many when he told HSJ: “We all have normal distribution in terms of contribution [to organisational goals and values] in all categories and grades of staff – some excellent role models and some poor performers carried by their team members – and yet we do nothing about it. We reward all levels of performance in the same way by giving the same annual increments… we reinforce mediocrity”.
He called for a “performance assessment system that allows each member of staff to be rated so that fair reward can be determined through the payment or deferment of an incremental pay point”.
Mr Dalton’s solution is not without its own problems, for example the determining of the correct “goals and values” in an integrated system. His plan would also require an improvement in HR resources and skills in many organisations. But at least it links the issue of pay reform to care quality. The pay review body should take the same approach and also take heed of the Salford chief’s “heart sink” at the potential consequences of “a centrally determined review of local pay”.
It is also important that pay reform is implemented fairly. There is considerable desire within the service to reform the clinical awards given to medical consultants – as expressed in the Department of Health’s June submission to the doctors’ and dentists’ review body. It would be inappropriate if the two reviews were to deliver recommendations which contrasted sharply.
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Readers' comments (7)
Patrick Newman | 15-Dec-2011 2:35 pm
Is Mr Dalton unknowingly groping his way to a universal performance related pay scheme to replace increments? He has also missed out the key requirements and implications for line management in both respect of the current increment scheme and anything based on IPR. There is a can of worms just waiting to burst out here. Just how for example do you deal with genuine teams who may have members at different stages of their increment path. May be I am out of date but I thought that increments could be withheld in unusual circumstances. Very poor performance - try counselling then capability.
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Anonymous | 19-Dec-2011 2:40 pm
The NHS and healthcare in general will soon become a highly unnattractive place to work if some realism isn't applied to some of these hairbrained ideas. Unless of course you are a medic or dentist and then you remain unaffected as every single Govt money-saving initiative so far has excluded them. (Health Bill notwithstanding)
These are very dispiritng and demoralising times to be in the public sector.
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Anonymous | 19-Dec-2011 4:39 pm
These are not hairbrained schemes They are the reality f the near future !!
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Mike Jackson | 19-Dec-2011 5:12 pm
Whilst it is likely that national talks will clarify the relationship between performance and pay progression, David Dalton's comments reveal he is simply missing the point. Poor performance is unlikely to be remedied by witholding pay progression. It is as likely to demotivate staff as motivate them and there are huge risks of inconsistency and unfairness. The best performing trusts and teams do not do this. Staff engagement and effective management are proven to improve performance and quality. Punishment rarely works.
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Anonymous | 20-Dec-2011 8:31 am
I personally cannot see why individuals should receive a pay rise without any evidence that they have earnt one. How does this motivate their colleagues who go the extra mile and are rewarded in exactly the same way? Such a system is completely alien to the outside World and will take years to turn around. We must start now and stop kidding ourselves that money doesnt talk.
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Anonymous | 20-Dec-2011 11:18 am
Spot on Mike! The stick only works in the short term, the carrot is much better and longer lasting. We shall reap enormous problems for the future if we ride roughshed over hard fought pay and conditions which are not particulary generous, despite the protestations of the Daily Mail and suchlike. And yes anon 4.39pm they are hairbrained because they are rooted in the here and now and not for the longer term. Osborne, etal are shafting public sector workers the like of which we have never seen before cloaked under this 'in the public interest' bunkum. Start dealing with the real culprits of our woes (bankers/fat cats,etc) and stop hitting the workers, who are just innocent bystanders to this dreadfulness. Rant over.
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Anonymous | 20-Dec-2011 2:29 pm
There are a lot of mediocre people at the top of every NHS organisation who will remain unscathed by this. Agenda for Change didn't stop crony-ism or nepotism in the NHS, just gave mediocre directors a framework by which to employ friends and family more efficiently. The same will happen with this as it will be used by the less scrupulous to bully people out. Sorry.
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