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harry.longman@patient-access.org.uk

harry.longman@patient-access.org.uk

Loughborough

Every patient wants "Rapid access to my own GP." Based on a GP innovation, and with some of the pioneering GPs, I founded Patient Access in 2011 as a social enterprise with the vision to make this a reality for all patients, "to transform access to medical care." Dozens of practices have made it their own.
Before then, I undertook the research which links this simple method with 20% lower A&E attendances, as well as improving GPs working lives. Research continues with new areas including design and measurement for doctor-patient continuity, linked with lower referrals as well as higher satisfactin.

Recent activity

Comments (31)

  • Comment on: Chief executives are running scared

    harry.longman@patient-access.org.uk's comment 17-Jan-2013 11:47 am

    Profound, thought provoking and deeply worrying at the same time. If the climate of fear and the resulting selection of just the wrong kind of candidate prevails throughout the NHS, let me ask one question: where does responsibility lie?

  • Comment on: New IFR policy could 'snuff out' innovation

    harry.longman@patient-access.org.uk's comment 17-Jan-2013 11:43 am

    Show me an arbitrary target and I'll show you a perverse outcome. Why 5? 1 might be enough. 5 might be ridiculously low - we have no idea. Surely we pay professional people to think about complex matters like this, and make reasoned decisions. Then, when the evidence changes they may change the decisions. Pre-judging the matter with the number 5 is a dead end.

  • Comment on: Nicholson argues he should survive to implement Mid Staffs recommendations

    harry.longman@patient-access.org.uk's comment 14-Jan-2013 8:56 am

    Look at this quote: "the commissioning board’s legitimacy needs to come from its connection with patients and the public." That is dangerous. Its legitimacy comes from its accountability to a democratically elected government. Any dilution of this means they can spend our money for whatever interests they have, good bad or indifferent, and a written mandate will not hold them to account. Jeremy Hunt, you cannot duck this. There is no point me adding to the comments on Sir David, and I can see why many of you who are NHS employees may wish to remain anonymous. However, using this cloak to make personal attacks, one even calling for a charge of homicide, is disgraceful. You are the anonymice. HSJ Editor, time for action please.

  • Comment on: McKay: More jobs in system than staff at risk

    harry.longman@patient-access.org.uk's comment 21-Dec-2012 11:12 am

    Lansley's blaming of "the management" as a whole back in July 2010 has come home to roost. Sure, things needed to improve, as ever, but the demolition of the old house to build a new one out of the same bricks was bound to be an utter disaster. And we won't know for years whether the new edifice is any better, or even cheaper. Sorry to say I'm not surprised. But I do feel for all those affected at the human level, most of whom won't have the benefit of a working wife as I had when redisorganised out of the NHS.

  • Comment on: GP, phone home

    harry.longman@patient-access.org.uk's comment 20-Dec-2012 7:17 pm

    It was a joy to find you early in 2011 when you were highlighted by your patients as "very easy to speak to the doctor". Pioneering innovators with a commitment to your patients, you were unbroken by penalties from the PCT. A thoroughly well deserved award for a beacon of fantastic patient service. Now you have shown lower emergency demand, will your CCG support other practices too?

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