Patient satisfaction - how do you score?
- Published: 24 April 2008 09:00
- Author:Ben Page | More by this Author
- Last Updated: 24 April 2008 16:27
An area's population profile shapes patients' perceptions of service quality, with greater diversity bringing a wider array of demands. This suggests trusts should make more effort to understand their public
An area's population profile shapes patients' perceptions of service quality, with greater diversity bringing a wider array of demands. This suggests trusts should make more effort to understand their public
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