kelechi nnoaham
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Comment on: Local commissioning: DoH sets out skills PCTs will need
I believe that for PCT's to deliver World Class Commissioning, innovative ways to seek and act upon patient and public involvement will have to be identified. However, this is one aspect of the task. A more important issue than how the PCTs engage the public is how the public engages the PCTs. Very often, public involvement efforts attract aggrieved and interested members of the public, while the wider public remains at the fringes of the process. Acquiring the skills of visible leadership and engagement should not only emphasize unilaterally driven engagement capabilities but more importantly, how the engagement process can itself be driven by the terms and expectations of the public.
