PCTs failing to decommission services

Two out of three primary care trusts failed to decommission any services last year, showing the extent of the challenge they face to become world class commissioners.

HSJ surveyed PCTs for details of services decommissioned or moved to another provider in 2007 and their financial values. The total value of services decommissioned across the 60 trusts that responded was £14m - a tiny fraction of the £70bn PCTs spend each year.

The vast majority of decommissioned services were in primary and community care. This probably reflects the additional capacity PCTs were building into the acute system to hit the 18-week treatment target and their guaranteed volume contracts with the independent sector.

Reasons for decommissioning ranged from concerns over quality, effectiveness and value for money to discovering that services were not primarily health related.

Warrington PCT found one provider had switched focus to delivering music groups and social clubs.

"I'd like the work on disinvestment to become more intense over the next few years"


David Colin-Thome

Heart of Birmingham teaching PCT had ended nearly £2m of contracts and appointed new providers, including undertaking tender processes in two cases.

In one case, it decommissioned its own provider arm because of concerns over its ability to "recruit and retain staff" and meet specified outcomes.

Immediate savings

Westminster PCT had decommissioned the highest value service of the PCTs that responded, ending a contract worth more than £5m for intermediate care beds and recommissioning elsewhere at a saving of more than £1.6m.

But the majority of trusts - 40 out of 60 - said they had not decommissioned anything.

World class commissioning requires PCTs to demonstrate that they can "stimulate the market", "manage the local health system" and "make sound financial investments". There are questions over whether this can be achieved without decommissioning.

Senior Department of Health and strategic health authority figures said the lack of activity was not yet cause for alarm but warned it was important PCTs begin to scrutinise contracts more closely.

National clinical director for primary care David Colin-Thome said he was not disappointed with the lack of decommissioning as "some PCTs had made quite a good start" and disinvestment was difficult. But he said: "I'd like some of the work on disinvestment to become more intense over the next few years."

World class commissioning

NHS North West chief executive Mike Farrar said he expected the first round of world class commissioning assessments to push PCTs into becoming "more forensic" about which services were delivering the best return. "You should be able to explain the pattern of services you're commissioning and be on top of the economics of what you're buying," he said.

Mr Farrar predicted PCTs would have to start managing contracts more actively next year as budgets were squeezed.

Islington PCT decommissioned £700,000 of services last year, including pregnancy termination, alcohol dependency and mental health services.

Director of strategy and commissioning Will Huxter said PCTs could not prove they were managing markets competently unless they were decommissioning. "How can you possibly do that if you're not decommissioning services?" he said. "You need to be doing all parts of the [commissioning] cycle and that includes decommissioning, otherwise you're saying 'we're stuck with the providers and pathways we've always had'."

Derbyshire County PCT assistant director of commissioning Paul Carney said he expected to see more pressure to strengthen decommissioning next year. He said his PCT, created in the restructuring two years ago, was developing its decommissioning plans for 2009-10 and beyond. "It's arguably something everybody should have been doing already. With the world class commissioning drive, it will be a major strand of effective commissioning in the future."

But Hull teaching PCT chief executive Chris Long said the challenge lay in commissioners working with providers to improve services. "I think the work is much more about how you drive the variation out of the system, rather than just chopping and changing providers," he said.

HSJ SURVEY RESULTS

  • 40 out of 60 PCTs had not decommissioned any services

  • Of those that had, total value of contracts for decommissioned providers: £14m*

  • Average value of contracts decommissioned per PCT responding: £700,000

  • Highest value contract decommissioned: £5,204,822 (Westminster PCT)

*Two trusts were unable to supply values for terminated contracts

See Calm before the storm as PCTs prepare to flex their muscles


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Reader Response

I wonder how many unintended consequences will occur as a result of tendering out complex services by 'world class commissioners'! Hull teaching PCT chief executive Chris Long is absolutely right that commissioners should be working with providers to improve services to drive the variation out of the system. The biggest and most sustainable improvements will nearly all come from continuous improvement of services, with understanding of performance of the complex systems through proper measurement, use of SPC, driving improvement year on year.

Could the reason be more basic - they do not have access to any substantial amount of qualty data to base their decisions upon. If they are anything like the PCT's I know their data is all over the place in spreadsheets and Access databases - dijointed without any helicopter viewing avaiable. It's a case of the blind leading the blind at present. I'm sure for may PCT's moves are afoot to improve their business intelligence - but do not expect this to occur overnight.

Now I've heard it all: "effective commissioning is all about de-commissioning". The concept of Schrodinger's cat comes to mind - we are both dead and alive at the same time. As for stimulating the market, surely one day soon we will learn that this is the short-cut to perdition - or has someone been hiding from the truth for the past 12 months and managed to avoid the vagaries of the market. I would assume that "world class commissioning" is a process we all engage in on behalf of the people we serve (it would be wise to tattoo "the public we serve" on the fleshy part of our brain), some of whom will be benefiting from the services we already commission...or propose to de-commission. We should be brave enough to share our learning and improve what needs to be improved rather than entering this debate waving a blunt sword.