Health Service Journal
June 2006
View all stories from this issue.
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How to aspire to zero waits
Waiting times for outpatient clinics are a useful measure of the performance of pathways between primary and acute care. The challenge is to design services that reliably achieve zero waits. There are two causes of waits: queues to manage demand, and a lack of resources. -
HSJ supplement: better buildings
Just four years since its inception, ProCure21 is helping over 130 trusts to deliver new facilities. It has 72 schemes on site and 97 in planning. Already, 92 schemes worth £369m have been completed.
