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Apart from some of the general categories that will embrace the patient's experience of mental health services; I am delighted by the inclusion of a specific measure at 4.7 on the performance of community mental health services based on the patient's experience.

May I offer two thoughts? First, Heathwatch will require a specific arm for mental health - the CQC recently pointed up serious concerns in this area. Secondly, patients must be involved in 'operationalising' 4.7 to avoid another 'company' interpretation being developed by other stakeholders.

This is likely to be my last post before Christmas, so may I wish everyone a Happy Christmas.

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