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I agree with many of the comments.

My Cluster (anon 1 Feb 12.57 and 3Feb 11.46) had the good sense (& presumably shared our concern about wasting money) to send our letters electronically - so no paper was wasted - and I hope not too much admin time either.

This was a demonstration of "DH promises kept" to keep us informed - which has spectacularly backfired.

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