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We start by challenging this notion of "allowing". We shall see a groundswell of people taking this forward over the next few years. Patients with LTCs find it enhances safety, continuity and saves them lots of time, which also means the practice saves time too. As Anon says, the facility for secure online patient access is, or soon will be, available via all UK practices. There are challenges, but, by working with patients, citizens and practices, they can be overcome.

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