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Some of these comments seem a bit troll-y! The issue is how do we take qualitative analysis seriously - it is a discipline that has been much maligned in academic circles as not being "scientific" enough - as if quantitative measurements are absolutely the only reliable form of knowledge. The truth is, there is much written about methodology, and sociologists and consultation and participation workers have been doing this stuff for years. LINks and Healthwatch have an absolute mandate to ensure people can comment, so why not commit to supporting the professional teams behind every LINk, and commissioning them to do some work for you?