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Sorry, but 11.17 makes untrue assertions.

The GP patient survey is conducted by post, by Ipsos Mori, and the GP practice can have no idea who has been invited to respond, who has responded, let alone what they have said.

The survey is backed by loads of published evidence, and is the most reliable opinion survey in the country with millions - yes millions - of responses each year.

The fact it shows people trust, like and rate their GPs highly may be annoying to some, but it is the truth.