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Let's train people properly. We used to. We had Level 2 nurses, SENs, for instance. Now we have support workers; that's not a real title, it tells patients, family and carers nothing and provides no clarity about role, function or responsibility.

Quote from article:
“I don’t think it’s possible for us to talk about safe staffing levels if we don’t also have properly trained clinical support workers.” Agreed. But strangely I believe the response to safe staffing has to be properly trained professionals.

We have some crazy thinking going on. Trusts are openly talking about sacking doctors and nurses and HEE is planning to train up lower graded staff. How exactly are these two strategies going to raise standards and provide safe staffing levels? (Answers MUST be written on something larger than the back of a postcard).