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Alistair, healthcare sectors should never deal with failures but focus all its energy that it doesn't fail. We deal with fellow human beings and there is no room for failures. It is our patients who got to live with failures, errors, mistakes, complications and so on. CQC should focus on preventing errors in the first place and then have systems to identify failures early so that they can deal effectively. At present the main challenge for CQC is to regain public, patients and professionals respect and trust. Hopefully the current leadership will do so quickly.