Resource Centre
Conference briefings, best practice articles, and video masterclasses to help you do your job. Help us help you: send your ideas for HSJ's Resource Centre to hsjresourcecentre@emap.com
Public health: Birmingham gets fit with a purpose
An HSJ Award winning scheme is out to discover how much fitter a whole city can become. Stuart Shepherd reports
Total Place: why working together boosts independence
Offender management in Luton and Central Bedfordshire is cumbersome and costly. In the second article in our series on Total Place, Helen Mooney looks at how the NHS, local government and agencies are using the scheme to tackle this
How to use the Oneplace website to improve local services
The Oneplace website encourages joint working and flags up good provider performance. Moya Sarner reports
Make meetings more effective with mind mapping
Mind mapping is a simple technique that helps you ensure meetings work in your favour, says Constance Lamb
Behavioural training: there's a new show in town
High-tech training at a leading foundation trust is giving staff enhanced skills to cope with stress. Helen Mooney reports
Total Place: why NHS partnerships make total sense for savings
In the first of three articles on Total Place, Helen Mooney looks at how Croydon’s PCT and council are using the scheme to focus on improving child health
How to rationalise NHS estates
Estates managers must develop a strategy to align with Transforming Community Services. Rachel Sudders looks at the issues they will face
Patient experience: what counts for the customer?
A satisfaction score system used by businesses is highly relevant to the NHS, say Richard Ingleton and colleagues
NHS joint appointments: are two heads better than one?
Joint appointments are on the increase across health and care organisations. Carmel Gibbons looks at why
NHS improvement: find the right ways to do things differently
With trusts under increasing pressure to improve performance on tighter finances there are some aspects they should all be tackling now, says David McArtney
Improving your website: lessons from the commercial world
Effective web pages that have readers acting on your messages and returning for more are achieved by following some simple principles, says Jed Wylie
Take action to avoid coroners’ reports
Coroners produce rule 43 reports into deaths to prevent future fatalities. Providers must follow a number of steps to stay out of them, says Adam Hartrick
Why innovation means survival in the NHS
Innovating is an evolutionary process with trials and errors - bit it is vital in financially hard times, says Becky Malby
How to eliminate bullying from the NHS
The pressure to drive performance can too easily turn a well intentioned manager into a bully, warns Jenny Rogers. NHS organisations must get rid of the blame culture
World class commissioning: the human factor
A diagnostic tool boosts organisations’ world class commissioning competencies, says Carol Brooks
Expert Patient Programme: self-managing with a mouse
An online course is offering Expert Patient Programme support to people living with long term conditions
NHS productivity: how to maximise the year ahead
Health and social care services need to fully engage frontline staff, not just leaders, to meet financial constraints while safeguarding quality delivery. Phil Kenmore explains
Assessment centres: do your staff measure up?
A London foundation trust used assessment centres to ensure its frontline managers were on-message and up to the job. This is how they did it
Conference Briefings
Intelligent Information for World Class Commissioning
A business critical briefing from HSJ’s Intelligent Information for World Class Commissioning conference
