There are so many things to love about commissioning support units that it can be difficult to know where to begin.
This week, it’s their transparency and honesty that End Game loves best of all. When we were faced recently with the potentially soul destroying task of ringing round lots of clinical commissioning groups for comments on a story, it was a CSU communications lead whose assistance was the most useful of any we encountered.
The PR, sympathising with our struggle, advised that it might be better to bypass his communications department in future and phone CCG officers directly.
It’s only January, but is this an inadvertent case of a turkey doing the decent thing and voting for Christmas?
Anyway, a fine innovation from CSU land. We welcome the refreshing openness about the usefulness of the communications function, and would love to see it taken up as policy across the NHS.