London Ambulance Service NHS Trust


Pandemic proves combined 999 and 111 services more effective, claim ambulance leaders

An ambulance chief has called for closer integration between 999 and NHS 111 services in the wake of the covid pandemic.

Garrett Emmerson

Staff suspended after ‘great distress’ to BAME workers

Three members of staff at London Ambulance Service Trust have been suspended from duty after comments on the trust’s internal communication channels caused “great distress” to BAME staff.


Delayed defibrillation led to second death despite revised guidance

Incidents of delayed defibrillation continued at an ambulance trust three years after it pledged to make changes to the way cardiac arrests were handled.


Patient deaths prompt ambulance chiefs to look for alternative defibrillators

Ambulance chiefs are looking at alternative defibrillators after coroners highlighted confusion over how to correctly use their existing machines.


Ambulance response fastest ever as demand wanes

Ambulance response times were some of the best ever seen last month – as the extra demand imposed by covid-19 had started to diminish and patients called the service less than last year.


Ambulance waiting times soared in March as calls hit record high

The response time for the commonest ambulance call out rose 45 per cent in March nationally and almost trebled in London, the centre of the coronavirus pandemic.


Ambulance trust seeks 1,000 staff to cope with coronavirus

An ambulance trust is seeking 1,000 extra workers and volunteers to help it through the coming weeks, as it copes with the peak of the coronavirus crisis.


Firefighters to drive London’s ambulances as staff sickness soars

Firefighters are set to drive ambulances from as early as next week as London Ambulance Service Trust struggles to cope with close to a thousand staff off work due to covid-19, HSJ can reveal.

Paramedics wheeling patient in hospital-532049118

Live videos from trauma scenes halve air ambulance use

Live videos streamed from major incidents such as stabbings and car crashes to 999 control rooms in London have helped paramedics prioritise air ambulance dispatches to patients in most urgent need of care.

Grenfell tower

Ambulance trust promises better joint working after Grenfell

The London Ambulance Service Trust has pledged to improve communications with other emergency services after a report into the Grenfell Tower disaster highlighted failings.


National sharing of patient records enabled in first-of-kind initiative

Paramedics will be able to access the records of mental health service users for the first time as part of a wider scheme that aims to allow clinicians to share care records across the country.

Deficit money coins graph

Large provider of 999 support enters administration

One of England’s largest providers of 999 support to the NHS has gone into administration, affecting several NHS trusts, HSJ has learned.

London ambulance trust hires police HR director

London’s ambulance trust has hired a new HR director from a major English police force.


Ambulance director admits paramedics took too long to reach terror victims

A senior London Ambulance director has admitted it “took too long” to get paramedics to the victims of the London Bridge terror attacks.


ED staff ‘wanted to delay ambulances’

The Care Quality Commission found standards have dropped at a struggling emergency department where a nurse told inspectors: “We don’t want to release the ambulances because we know they will return with more patients.”

Illman james

Performance Watch: Carter review lays bare ambulance woes

Welcome to HSJ’s Performance Watch expert briefing. Our fortnightly newsletter on the most pressing performance matters troubling system leaders. Contact me in confidence here.


Ministers announce funding for 256 new ambulances

Ambulance trusts will receive £36.3m of capital funding for new vehicles and infrastructure following a major capacity shortage last winter, the Department of Health and Social Care announced.

Ben clover expert briefing

London Eye: Back to elective waiting times

Essential insight into England’s biggest health economy, by Ben Clover


Trust out of special measures targets outstanding rating

An ambulance trust has been moved out of special measures after the Care Quality Commission improved its rating to good.

Head xrays

Seven NHS organisations transforming mental health care

HSJ Solutions is the largest database of validated best practice in the NHS. Here you will find workable and evidence based solutions to everyday challenges facing the NHS.