Ambulance response times were some of the best ever seen last month – as the extra demand imposed by covid-19 had started to diminish and patients called the service less than last year.
The response time for the commonest ambulance call out rose 45 per cent in March nationally and almost trebled in London, the centre of the coronavirus pandemic.
An ambulance trust is seeking 1,000 extra workers and volunteers to help it through the coming weeks, as it copes with the peak of the coronavirus crisis.
Firefighters are set to drive ambulances from as early as next week as London Ambulance Service Trust struggles to cope with close to a thousand staff off work due to covid-19, HSJ can reveal.
Live videos streamed from major incidents such as stabbings and car crashes to 999 control rooms in London have helped paramedics prioritise air ambulance dispatches to patients in most urgent need of care.
The London Ambulance Service Trust has pledged to improve communications with other emergency services after a report into the Grenfell Tower disaster highlighted failings.
Paramedics will be able to access the records of mental health service users for the first time as part of a wider scheme that aims to allow clinicians to share care records across the country.
One of England’s largest providers of 999 support to the NHS has gone into administration, affecting several NHS trusts, HSJ has learned.
London’s ambulance trust has hired a new HR director from a major English police force.
A senior London Ambulance director has admitted it “took too long” to get paramedics to the victims of the London Bridge terror attacks.
The Care Quality Commission found standards have dropped at a struggling emergency department where a nurse told inspectors: “We don’t want to release the ambulances because we know they will return with more patients.”
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Ambulance trusts will receive £36.3m of capital funding for new vehicles and infrastructure following a major capacity shortage last winter, the Department of Health and Social Care announced.
Essential insight into England’s biggest health economy, by Ben Clover
An ambulance trust has been moved out of special measures after the Care Quality Commission improved its rating to good.
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Dr Fenella Wrigley urges much greater use of patient care plans to help pressured frontline crews make the right decisions when attending 999 calls
Read on to find out about the organisations shortlisted for the Innovation in Mental Health category at the HSJ Awards 2017
WINNER: Sodexo Ltd: Sodexo and University Hospitals of North Midlands Trust