Ambulance response times were some of the best ever seen last month – as the extra demand imposed by covid-19 had started to diminish and patients called the service less than last year.
Dozens of Virgin Atlantic call centre employees are being trained as 999 call handlers to deal with increased demand in the south east.
The launch of an enhanced service across two counties has been delayed because of the coronavirus crisis.
The local areas where patients are waiting the longest for ambulances have been publicly identified for the first time by an HSJ investigation.
An ambulance trust is expecting a multimillion pound hit to its bottom line if the UK crashes out of the European Union without a deal next month.
A teaching hospital has redesigned part of its cancer service after being flagged as an outlier in two national clinical audits.
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South East Coast Ambulance Service Foundation Trust has warned it will need “mutual aid” from other NHS providers and is highly likely to move to the highest emergency response category, REAP level 4, if there is a no-deal Brexit in October, HSJ has learned.
One of England’s largest providers of 999 support to the NHS has gone into administration, affecting several NHS trusts, HSJ has learned.
An ambulance trust has been temporarily barred from training new apprentices after a critical report from the education regulator.
Ambulance crews have been warned not to rely on satellite navigation systems after a spate of incidents where they were directed onto slower routes causing delays in reaching patients.
A trust, which was at the centre of a scandal around diverting ambulances, is to exit special measures after nearly three years.
NHS Providers has warned that trusts will need extra funding if changes to how holiday pay is calculated go ahead.
Two patients may have suffered harm after almost 30 NHS 111 calls were not passed onto the 999 service, despite being triaged as needing an ambulance.
A former army officer who served in Afghanistan has been appointed the new chief executive of an ambulance trust in special measures.
A “special measures” ambulance trust has named an interim chief executive while it waits for a permanent recruit.
An £84m urgent and emergency care transformation in Middlesbrough, system wide cancer reconfiguration in South Yorkshire, and a large elective care centre in Norfolk were among projects which missed out on recent government funding.
The chief executive who has led one of England’s most challenged ambulance trusts over the last 18 months is to leave.
An ambulance trust is to stay in special measures after the Care Quality Commission said it was too early to judge if improvements were embedded or sustainable.