PERFORMANCE: Inspectors have praised the care provided by Nottinghamshire Healthcare Trust, desrcibing it as “responsive and effective”.
However, the Care Quality Commission found potential ligature points in three hospital sites and said the trust needed do more to improve care planning and boost safety measures in some wards.
The watchdog, which carried out an inspection of the trust’s facilities over five days in April and May, found interactions between staff and service users were “positive and respectful” in all the areas it visited.
It described a facility for recovery focused educational courses as “exemplary”.
Inspectors also found more needed to be done to monitor the physical health of people with a learning disability who are receiving inpatient care.
Separately, inspectors discovered a lack of medicines management policies in place, with no departmental audits to check medicines had been managed and administered appropriately.
Nottinghamshire Healthcare chief executive Professor Mike Cooke said: “This is an excellent outcome for such a complex and diverse Trust.
“We provide services to patients, service users and carers from South Yorkshire to Leicestershire, with some national services based at Rampton high secure Hospital. Every one of our members of staff deserves congratulations on the outstanding care they provide.
“We also acknowledge the improvements needed in some specific safety aspects of our services and work has begun to address the issues raised by the CQC. I am confident that this good rating reflects on the quality of everything we do.”
Sir Mike Richards, chief inspector of hospitals, said: “On all of our inspections, inspectors ask whether a service is safe, effective, caring, responsive to people’s needs, and well-led.
“We found Nottinghamshire Healthcare NHS Trust was effective and responsive and that it was generally safe. We found the trust was well led and that throughout all of the services we visited we met and observed staff who were very caring and compassionate. We were particularly impressed with the Recovery College and the Involvement Centre.
“Over all this is a good trust and, while areas for improvement have been highlighted to the trust, the trust knows what action it now needs to take and it has already made a good start on this.”
CQC and trust press statements (see attached)
30 July 2014