19th May 2021, 10.30am  to 11.15am

As the immediate demands of the covid pandemic begin to recede, the NHS will need to assess what the future looks like and what changes made during this time will be embedded in “business as usual” as it moves forward.

Many of its workforce will have been delivering care virtually at least part of the time since March 2020. Others – primarily in non-clinical roles - will have been working from home. Some of these changes seem set to persist but in a more managed and focused way.

This may mean staff need additional skills and training to maximise the benefits of this way of working and help the NHS get the best out of the staff it has. Current staff are likely to be the mainstay of the NHS going forward as money to employ large numbers of extra staff is likely to be limited.

This HSJ webinar, in association with NHS South, Central and West Commissioning Support Unit, will ask:

• What new skills will staff need to acquire to make the most of increased “virtual” working? How do these differ between different staff groups? How can they be supported to acquire them?

• Given the NHS is likely to be heavily dependent on the staff it already has, what can be done to ensure they deliver to the best of their abilities – and, for clinical staff, at the top of their licence? What does that mean in the context of virtual care? What skills will be needed within new organisations such as PCNs and ICSs?

• Workforce satisfaction and retention will be crucial if the NHS workforce is to meet the demands it will face. How can new ways of working be used to make working lives easier and more satisfying? How can organisations maximise staff wellbeing?

• How can NHS organisations start to capitalise on these changes as soon as possible? Are there easy wins they can aim for?

On the panel will be Elspeth Griffiths, director of HR, workforce and OD for NHS South Central and West Commissioning Support Group, Kate Jarman, director of communications and corporate affairs, Milton Keynes University Hospital, Henrietta Mbeah-Bankas, head of blended learning and digital literacy project lead, Health Education England and Rosalind Penny, director of HR & OD, Integrated Care System for Buckinghamshire, Oxfordshire and Berkshire West. Chairing the discussion will be HSJ senior correspondent Annabelle Collins.

To watch this live webinar click here to register.