Service design – Page 126
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HSJ Knowledge
NHS60: The expert patient
Just as the internet has evolved into a web of ordinary people sharing information, we are entering a new age of user participation in health services, says Humana's Tom Granatir
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HSJ Knowledge
NHS60: Frontline pharmacy
The community pharmacist’s invaluable role in dispensing prescriptions and advice is sure to expand into delivering some primary healthcare services, says Lloydspharmacy
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HSJ Knowledge
NHS60: Oil in the wheels
The Tribal consultancy says policy change sets off an emotional cycle in those affected - but resistance can be smoothed out
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HSJ Knowledge
NHS60: Déjà vu
Healthcare has moved on apace since 1948, with treatments that would have amazed medics of the time. Yet in other areas time seems to have stood still, says Niall Dickson
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HSJ Knowledge
NHS60: If the care fits
Experts predict a future in which primary care will be delivered by a variety of suppliers in integrated packages tailored to individual needs, reports Ingrid Torjesen
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HSJ Knowledge
Healthy future for the NHS
The biggest challenge for the NHS in its seventh decade is to build a health contract with citizens that prompts many more to keep themselves well, says the consultancy Tribal
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Comment
Helen Bevan on the NHS as a global leader
I have just returned from Saskatchewan, Canada. I was invited to the province as a 'critical friend' of its healthcare transformation strategy.
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HSJ Knowledge
NHS60: The reinvention of hospitals
A ramshackle collection of impoverished hospitals dotted the NHS landscape in 1948. Anthony Harrison charts the transformation that has created the modern secondary care scene
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HSJ Knowledge
Prison mental health services - jailhouse blues
Faced with huge numbers of mentally ill offenders, London's forensic mental health services are struggling to cope. Rebecca Norris reports
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News
New tool to assess patient involvement
The Social Care Institute for Excellence has developed an audit tool to help service providers assess how they involve people in the way they run services.
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News
Royal College sets out alternative to polyclinics
The Royal College of GPs has published its alternative model to polyclinics - primary care federations, in which groups of GP practices would work in partnership primarily in existing buildings to deliver better patient care.
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HSJ Knowledge
Media Watch: the service's 60th anniversary
Coverage of the health service's pending diamond jubilee spans the good and bad.
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Comment
Michael White on public health
The other weekend I found myself discussing the public sector with an old leftie who had worked most of his life in housing and hated what he feels the Blair-Brown governments have done. In a word, marketisation.
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News
Radical ideas can keep service out of casualty
On the eve of Lord Darzi's next stage review, the new director of the Ambulance Service Network says ambulance services' impact can extend far wider than just emergency care and help reduce inequalities
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News
Darzi set to put commissioning at centre stage
Lord Darzi's next stage review is expected to put primary care commissioning centre stage and set national standards for the quality of treatment.
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News
Pilot trusts hire PR firm to keep project in public eye
The six pilot community foundation trusts have hired a public relations firm to promote their primary care trust provider model.
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HSJ Knowledge
View from the floor: neuroscience services
Jon Sussman is a consultant neurologist at Salford Royal foundation trust and one of the team at the hospital's neuroscience integrated clinical assessment and treatment service, which is helping to save time and money
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HSJ Knowledge
Anyone here a doctor who speaks nurse?
Tower of Babel-esque communication problems in the NHS are more than just a nuisance - they cost lives. How can the service prevent acronyms, tribes and egos putting patients at unavoidable risk, asks Mark Gould
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News
Lansley outlines Conservatives' plans for NHS
A future Conservative government would state the outcomes it wanted the NHS to achieve, but would largely leave NHS managers and clinicians to decide how that was delivered, shadow health secretary Andrew Lansley told the NHS Confederation conference on Friday.
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News
Sustainability is key to NHS success, Confed hears
Patient experience will only improve if the NHS can sustain the gains from delivery of the 18-week referral to treatment target, delegates at the NHS Confederation conference have been told.