Revealed: One in seven callers could not reach GP in worst-performing ICS


People attempting to contact their GP practice are almost three times as likely to report failing to get through in some integrated care systems than others, according to NHS England-commissioned data.


HSJ Podcast: Why this winter was (a bit) better


2022-23 was probably the worst ever winter for the NHS, after a steep collapse in performance. This year’s been a little better — new figures confirm — but how was this achieved, and what does it mean for coming months?