Service design – Page 156
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HSJ Knowledge
Health Foundation report: treating people with heart failure
A report published.by the Health Foundation as part of its £2.5m Quest for Quality and Improved Performance research initiative examines the evidence on how treatments and services for people with heart failure should be delivered.
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HSJ Knowledge
Lessons in clinical leadership
Jean Balfour explains how she has helped the safety team at NHS Tayside, part of the Health Foundation's Safer Patients initiative, work together more effectively and engage others in their safety improvement work
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HSJ Knowledge
Achieving cultural competency in mental health
In response to requests from staff to find out more about the cultures, customs and practices of their patients, West London Mental Health trust has produced a cultural competency toolkit.
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HSJ Knowledge
David Lee on the members' club
'Explaining to people that NHS trusts are becoming membership organisations, owned by their members, is not dissimilar to the believability hurdle faced by the Labour Party in the mid-1990s when it was trying to reposition itself as a tax-cutting party'
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Comment
Lisa Rodrigues on managing change
'Some people think the quiet revolution in mental health, with the closure of the asylums and the introduction of community care alternatives, is a model for the rest of the NHS. But I am the first to admit that we did not.always get it right'
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Comment
Paul Cooper on emergency ward nine and a half
'Our local doctor is as good as anyone else's, I suppose, although I don't really know that as I have little choice'
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News
The MTAS failure is no ripple in a teacup
The cuts in funding for junior doctors' pay and study leave were very bad management and smacked of panic measures when they were announced half-way through the financial year.
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News
18-week target being met for more than half of patients
The latest referral to treatment times show that more patients are being treated within 18 weeks of being referred by their GP.
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News
Practice-based commissioning a 'win-win' policy
A leaflet showing how practice-based commissioning can reduce waiting times and save lives has been issued today by the Department of Health.
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News
Concerns over access to heart services
A review of heart failure services has revealed large variations in patient access to diagnostic tests, drugs and specialist care.
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News
Communication skills are key as Johnson takes over health
Charming, pragmatic and someone staff can do business with, or a puppet devoid of radical ideas? Oliver Evans takes soundings on what Alan Johnson will bring to his brief
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News
Restructuring puts mothers at risk, warns Healthcare Commission
The reconfiguration of maternity services is putting patients at risk, the chair of the Healthcare Commission has warned.
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News
£500,000 pay-off for former PCT chief
A former primary care trust chief executive was given a pay-off of nearly half a million pounds after failing to secure a new full-time post following reconfiguration.
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News
Healthcheck survey uncovers stress, delays and frustration
The annual healthcheck is leading to stress, frustration and to other work being delayed, an independent study has found.
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News
Brief to ministers: calm NHS waters
The new health ministers are facing high expectations that they will be able to win the hearts and minds of patients and staff.
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News
Cabinet reshuffle: private sector fights to stay on agenda
Private providers have called on the new health secretary to clarify his commitment to independent sector expansion amid fears it will slip down the political agenda.
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News
Johnson and Darzi lead Brown's campaign to woo back voters
Prime minister Gordon Brown has unveiled a new health team that is widely perceived as an attempt to restore staff and public confidence in the NHS.
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Comment
Your Humble Servant: rave with Dave
‘It must be what the Baghdad Green Zone is like, hermetically sealed and full of the commentariat issuing orders devoid of any sense of reality’
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Comment
Johnson leads Brown's charm team as ministers start to listen
'Sir Ara keeping one foot in the operating theatre should encourage clinicians to have confidence that their views are listened to'
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News
Mental Health Bill is a missed opportunity, says alliance
The Mental Health Alliance has criticised the government for missing a historic opportunity to achieve a modern and humane new Mental Health Act.