Quality and Performance – Page 94
-
-
-
CommentIt's only a matter of time until 18 weeks is breached nationally
Ground gained before the election is slipping away
-
CommentClarify the quality message to get people behind seven day services
Highlight the safety benefits
-
CommentScottish waiting times spiral upwards despite recovery efforts
Scottish outpatient waits are still going up like a rocket but tackling them effectively will pile further pressure on the higher profile treatment time guarantee
-
NewsNHS complaints volume rises
Parliamentary and health service ombudsman Ann Abraham dealt with a 45% rise in complaints in 2009-10, according to a report.