All articles by Ben Heather – Page 6
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News
Major IT supplier pays out to NHS over misleading reports
England’s biggest supplier of GP IT has reached a multimillion pound settlement after the company admitted to providing misleading information about the quality of its service.
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CCGs object to demand for GP at Hand payment
London commissioners have contested demands that they help pay for the escalating cost associated with GP at Hand, according to committee papers.
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Expert Briefing
The Download: When IT fails
The fortnightly newsletter that unpacks system leaders’ priorities for digital technology and the impact they are having on delivering health services. Contact Ben Heather in confidence here.
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News
Exclusive: Supplier faces 'big penalties' after huge NHS email shutdown
Consultancy firm Accenture is very likely to face “big penalties” after a software upgrade led to the complete shutdown of the NHS email service, HSJ has been told.
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Update: Most NHS email accounts restored after mass shutdown
Most NHS email accounts are back online after a mass shutdown on Saturday that froze staff access to their accounts around the country.
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Exclusive: Hancock says his endorsement of GP at Hand helped competitors
Matt Hancock has told NHS IT suppliers his endorsement of GP at Hand has helped its competitors, even as he faces fresh criticism for supporting the digital GP practice.
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Tens of millions of patient records to move to Amazon cloud
More than 40 million UK patient records will be shifted onto Amazon Web Services, as part of a wider upgrade by the dominant NHS GP IT supplier.
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Fire service to ferry winter hospital patients home
A local fire service has stepped in to help a struggling hospital trust ferry patients home as part of its winter plans.
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University hospital opens China office after CEO trip
One of the country’s biggest trusts has opened an office in China, with the chief executive meeting with a “very influential person in Beijing”.
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Revealed: £700m NHS IT network upgrade delays
Plans to move the NHS to a new national IT network by 2020 are in doubt because of “vendor handover” delays.
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Expert Briefing
The Download: New challenger in the GP tech goldrush
The fortnightly newsletter that unpacks system leaders’ priorities for digital technology and the impact they are having on delivering health services. Contact Ben Heather in confidence here.
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News
Shelford Group trust chief criticised over unfair dismissal
A Shelford Group chief executive was “deliberately misleading” or failed to show sufficient “care and attention” in the dismissal of a whistleblowing surgeon, an employment tribunal has said.
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New tech team to clean up trust IT fiascos
A new central technology team is being parachuted into NHS trusts to clean up after major IT deployments go wrong.
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IT systems for dozens of GP practices down for a week
Dozens of GP practices in West Yorkshire have been without basic IT systems for eight days after an air conditioning unit failed.
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IT defect results in thousands of prescription errors
An error in an IT system used by thousands of GP practices means patients around the country could have been given the wrong medication.
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Hancock outlines tech vision with new 'mandatory' IT standards
The NHS should move NHS data and IT systems onto the cloud, using a system like those run by tech giants like Microsoft or Amazon, according to a document outlining the health secretary’s “tech vision”.
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Expert Briefing
The Download: The £13bn wish list and what it means
The fortnightly newsletter that unpacks system leaders’ priorities for digital technology and the impact they are having on delivering health services. Contact Ben Heather in confidence here.
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News
Exclusive: Tech priorities for the long term plan
Billions of pounds could be spent expanding artificial intelligence, telehealth and a host of new tech projects to support NHS long term plan ambitions, HSJ had been told.
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Revealed: Officials' £13bn funding ask to modernise NHS IT
Implementing the forthcoming long term plan for the NHS will require up to £13bn in IT spending over the next five years, according to official estimates, HSJ can reveal.
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Poor uptake of new scheme to give patients control of confidential records
A new national system to give NHS patients control over sharing their confidential health records has been used by less than 5,000 people, leading to accusations that it has been poorly publicised.