COMMERCIAL: Doncaster and Bassetlaw Hospitals Foundation Trust has halved its average time for providing clinical correspondence to GPs, because of a new dictation and delivery system, according to the product’s manufacturers.

The trust integrated clinical correspondence system MedisecTrust with Talking Point Digital Dictation last year. It matches digitally dictated clinical notes with patient administration system details, producing clinic attendance letters more easily.

A statement from Medisec Software says the change has reduced the time taken to deliver clinical correspondence to GPs from eight to four days.

Doncaster and Bassetlaw Hospitals Foundation Trust has halved the average time for providing clinical correspondence to GPs, thanks to integrated digital dictation and electronic delivery.

Service improvement manager Julie Ekins said: “Nearly a third [of letters] are being delivered within the 24 hour target we set ourselves and we are confident we can improve on this over the coming months.”

Consultant ENT surgeon Jay Dugar added: “Digital dictation is an obvious improvement on analogue but to hit the 24 hour delivery target, we needed to take the paper out of both the approvals process and the way letters were subsequently delivered.”