PERFORMANCE: The south-west London trust missed the new A&E standard for unplanned re-attendance in September, with a rate of 7.3 per cent against a target of 5 per cent.
The November board meeting was told this was a decline from the previous month’s figure of 7.1 per cent.
The trust is one of three pilot sites in London for the “managing persistent symptoms’ project”.
The report said: “All re-attendances are reviewed by a nominated ED consultant, which aids understanding of the reasons that cause patients to re-attend and will support an appropriate action plan.
“Achieving the standard is challenging and requires a system wide stakeholder engagement of joint working, which the trust continues to drive with the Urgent Care Network and the pilot.”
Board report (see attached, right)