Friends and family test 'unreliable' comparison tool, in-depth study concludes

David Cameron

Source: World Economic Forum

The friends and family test has been described as an unreliable means of comparing hospital healthcare. The finding comes in a new in-depth study, released weeks before a review into the tests is to be published by NHS England.

You need to be a subscriber to read more

HSJ

Subscribe for unlimited access

With a HSJ subscription you’ll unlock:

  • All HSJ news by sector, topic & region
  • Breaking News announcements
  • App for mobile and offline reading
  • Comment and Daily Insights newsletters
  • Regional roundup newsletters

Already a subscriber? Sign into your account here