STRUCTURE: Harrogate and District NHS Foundation Trust is planning to make letters about patients more available to them.

Board minutes say patients will be asked if they want to receive copies of letters.

They state: “The trust would be taking forward the copying of letters to patients. This would start as a pilot… It would be made very clear to patients at the outpatient stage of their treatment that they can request copies of their letters.

“The language in the letters would be understandable for patients.”