Hertfordshire Community NHS Trust: Children and Young People’s Therapies Service – Digital Referral in and Automation to SystmOne.

The trust recognises the contribution that smart use of digital technology can make to improve the patient journey and support productivity challenges within the NHS. With an increased pressure to deliver better quality patient care whilst complying with Care Quality Commission regulatory requirements, the digitisation of adults’ and children’s referral forms and automated registration to the electronic patient record has led to improved efficiencies, enhancing HCT’s digital front door via the trust’s external internet site, and raised the trust’s digital profile.

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