Conexus Healthcare: GP Care Wakefield
Providing accessible same day access to primary care is one of the keys to controlling accident and emergency attendances. Conexus was commissioned by the clinical commissioning group to work with practices and patients to design a way to offer same day GP and advanced nurse practitioner appointments from two sites.
Patients are triaged before being offered an appointment, if appropriate, and may be given self-care advice or directed to other services. The service runs on weekday evenings and 9am to 3pm at the weekend.
Routine primary care appointments are also available, bookable by patients through their own practices. The service has been highly rated by patients and has been evaluated.
It was developed, designed and implemented over eight months, at a cost of around £215,000: the CCG also supported it through communication and engagement activities. It is a replicable model to the issues of providing access to extended hours primary care and learning will be spread through an online video among other methods.
- Medway Foundation Trust: Medway E.D. Workforce Recruitment and Retention – HIGHLY COMMENDED
- University Hospitals Coventry and Warwickshire Trust: Evolution of the Research Workforce – HIGHLY COMMENDED
- East and North Hertfordshire Trust: On Boarding Development Programme – Supporting New Managers in Post
- Locum’s Nest
- NHS Collaborative Procurement Partnership: Managing the agency workforce market to save money and improve quality and safety
- Sherwood Forest Hospitals Foundation Trust: Medical Taskforce Programme
- Sherwood Forest Hospitals Foundation Trust: The removal of agency Healthcare Assistants and the development of the Virtual Ward Healthcare Assistant team
- The Royal Bournemouth and Christchurch Hospitals Foundation Trust: Workforce efficiency in theatres at Royal Bournemouth Hospital
- University Hospitals of North Midlands Trust: Review of employing medical students as medical assistants in A&E
Winners of 2018 HSJ Value Awards revealed
- Currently reading
HSJ Value Awards 2018: Workforce efficiency