in association with



On demand recording now available

The NHS is facing a winter of unprecedented challenge as it tries to tackle the treatment backlog as well as the ongoing impact of the pandemic. At the same time, integrated care systems are taking shape across the country, and more change is promised by the health and care bill.

Throughout the pandemic, healthcare organisations used digital in new ways to help them to prioritise care and ensure the most vulnerable were protected and included.

Important questions to be addressed include

  • How can we ensure the learning from this isn’t lost as we move towards a “new normal”?
  • How can we make sure that health and care services are accessible to those who need them?
  • How can we take the opportunity to build a more inclusive health and care service as we move forward – covid has given us more information about deprivation how can this be used to drive improvement?
  • How can we collaborate locally to plan and deliver better and more inclusive integrated care? What is the role for primary care?
  • How can we develop digital pathways that not only help tackle the immediate challenges of covid and the backlog, but also promote inclusion?

This HSJ webinar, run in association with Cerner, brought together a small panel of experts to discuss these important issues.

A recording of the session is now available.

For those who had previously registered for the webinar, click here to view the on demand recording.

For those who have yet to register, scroll to the bottom of the page and complete the form. Details of how to access the on demand recording will then be sent to you via email



Dr Karen Kirkham, partner and chief medical officer, Deloitte UK
Karen joined Deloitte in August 2021 as a partner and CMO in the health strategy account. A strong and credible clinical leader, she has 30 years clinical experience complemented with significant leadership and executive level experience at national and local level, with detailed knowledge of commissioning, transformation, and delivery of healthcare at scale.
Karen has a track record of delivery in reconfiguration, development of new care models, the use of technology to drive innovation and the use of analytics and data to inform a population health management approach to deliver high quality care for patients and a better working life for clinicians.


Professor Kiran Patel, chief medical officer and consultant cardiologist at University Hospitals Coventry and Warwickshire Trust.
Kiran took up his current role in 2019 after six years as medical director for NHS England (West Midlands). He continues to practise as a consultant cardiologist despite a busy managerial role. He was appointed an honorary professor at Warwick University in 2018 and is also clinical lead for the Coventry and Warwickshire STP.
In healthcare policy and strategy, he has worked with NICE, royal colleges and the Department of Health for over two decades. He has published papers and books and lectured widely on a national and international scale, not only in the field of cardiology, but more widely on social determinants and healthcare systems and strategy.


Justine Patterson, senior population health strategy executive, Cerner
Justine Patterson is a senior population health strategy executive at Cerner. She has particular interests in population health management, the impact of wider determinants of health and improving equity, and pathway/system transformation. She is currently providing subject matter expertise within Cerner in systems approach to managing waiting lists.
A nurse by background, Justine has broad experience across the health and care sector and has held clinical, operational, project management, and consulting roles working in New Zealand and the UK, in public and private sectors. She has worked in a variety of areas including integrated care, ambulatory care, acute demand management, managing regional and local projects.


Richard Samuel, deputy director of innovation, NHSX
Richard took up the role of deputy director of innovation with NHSX this year. Prior to that, he was STP lead for Hampshire and Isle of Wight, and was driving the transition work required to develop the integrated care system for the area. Previously, he was chief officer for Fareham and Gosport CCG and South Eastern Hampshire CCG.

He has worked in the health service in various management roles for more than 20 years, in both commissioning and provider organisations



Claire Read, contributor, HSJ
Claire Read is a professional writer and editor who has specialised in healthcare throughout her 20-year career. She has been a regular contributor to HSJ since 2012 and has a particular interest in healthcare digitisation and technology.

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