PERFORMANCE: The Friends and Family Test has rated Hammersmith Hospital’s A&E top of the four run by Imperial College Healthcare Trust.

The compulsory friends and family test is mandatory for trusts from the start of this month and sees wards given a “net promoter score” based on the number of patients who said they would recommend the service they received to a friend or family member.

A report to the board compared the results for a trial-run in March across the four A&E departments run by the trust.

It placed Hammersmith Hospital’s A&E highest with a score of 63, compared to 53 for the Western Eye Hospital, 39 for St Mary’s Hospital and zero for Charing Cross Hospital.