James Kent
James Kent is a partner at the Boston Consulting Group.
HSJ KnowledgeHow to inject accountability into team performance
Role charters ensure everyone knows where they stand on accountabilities, say Graham Rich and James Kent.
Comment'There is inherent value in high quality outcomes data'
Patient outcomes can provide value no matter what the NHS looks like.
HSJ KnowledgeManaging NHS mergers: top tips
Those overseeing NHS mergers can learn useful lessons from other industries