PERFORMANCE:  The Care Quality Commission has told the partnership trust to take action to improve services.

The regulator found two of the trust’s hospitals – the William Harvey Hospital in Ashford, and the Medway Maritime Hospital – were not meeting a number of essential standards. It said improvements were needed for the care and welfare of service users, and for the safety and suitability of the premises in order to meet these standards.

Roxy Boyce, CQC regional director for the South East, said: “Care provided by parts of the trust is falling short of standards people should be able to expect.

“We have told the trust where it needs to do more to comply. We have asked the trust to tell us what action it will take to improve. The trust has responded in a co-operative and proactive way to the issues we have raised.”

The CQC completed a review of how well all 21 hospitals of the Kent and Medway NHS and Social Care Partnership Trust were meeting essential standards of quality and safety.

The review consisted of visits to nine hospitals across the trust over a three day period in November 2010.