PERFORMANCE: The south London acute and renal specialist said staff were working on a performance scorecard on patient experience over night at the trust.
A report to the board said the measure “will include information from complaints, incidents and other indicators to monitor ward performance, and make improvement where necessary”.
Board papers (see file attached, right)
June 2011
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Glen Garrod makes a case for implementing integrated personal budgets for patients with funding from health and social care to ensure an “integrated experience”
Dr Henrietta Hughes on why it’s essential to give people the time and space to speak up and also to be listened to
A teaching hospital is closing its urology service to out of area referrals, as it struggles to deal with a backlog of cases.
The medical director of a Shelford Group trust was singled out in criticism of its leadership by NHS Improvement, documents released under the Freedom of Information Act reveal.
A London teaching hospital trust will end the 2017-18 financial year with a deficit of around £120m, HSJ understands.
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