• King’s College Hospital Foundation Trust concerned about facility at Denmark Hill site
  • Facility run by trust with GPs suplied by the Hurley Group, which operates in four other urgent care centres in London

A hospital trust is having “contractual discussions” with the provider of its main urgent care centre, saying performance has been poor.

At a meeting of the board of King’s College Hospital Foundation Trust on Wednesday, chief operating officer Shelley Dolan said the trust was taking action against the Hurley Group over issues at the facility it runs at the Denmark Hill hospital site.

Chief operating officer Shelley Dolan told the board: “The urgent care centre at Denmark Hill is not working at all optimally. This is a legal issue and we will be taking action. We have worked with them to try and improve the model, we are at a stage now where that needs to change.”

Dr Dolan said there were behavioural issues elsewhere in the site’s Denmark Hill emergency department. The trust would not clarify what these were.

Hurley Group, a company that provides primary care and other services, said it would make no comment.

It operates in four other urgent care centres in London, two in south east London and two in east London.

At the board meeting, the trust, which has the worst elective waiting times performance in England, also discussed outsourcing orthopaedics and bariatric surgery work