The bill to streamline the handling of NHS complaints has returned to the Lords, where peers have failed to reach agreement with MPs over its provisions.

Peers yesterday voted by 149 to 133 to back an amendment to ensure that investigations were carried out by a body independent of that against which the complaint had been made.

The bill to streamline the handling of NHS complaints has returned to the Lords, where peers have failed to reach agreement with MPs over its provisions.

Peers yesterday voted by 149 to 133 to back an amendment to ensure that investigations were carried out by a body independent of that against which the complaint had been made.

Topics