By Dave West2013-11-26T10:02:00
Source: The Friends and Family Test has not been received with universal rapture by the NHS
NHS England is reviewing the future use of the controversial “friends and family test”, while alternative patient experience measures have been adopted for two important performance frameworks.
With a HSJ subscription you’ll unlock:
HSJ is part of Wilmington Healthcare Limited. Company number 2530185. c/o Wilmington plc, 5th Floor, 10 Whitechapel High Street, London E1 8QS. Registered in England and Wales. Company registration 30158470
Site powered by Webvision Cloud