East Midlands Ambulance Service trust has been working with local fire and rescue services in a one-year project to improve ambulance response times.
Its Joint Ambulance Conveyance trial allows fire and rescue services to provide a primary response to medical emergencies prior to the arrival of a paramedic.
Due to the rural location in parts of Lincolnshire, ambulance services had faced challenges in responding quickly, leaving patients waiting longer than needed.
Fire responders are trained to attend emergency calls and in ambulance aid allowing patients to be reached much faster, achieving an average call-out time of two minutes.
HSJ is publishing daily free digital downloads of case studies from winning or shortlisted entries to its awards programmes – the largest collection of recent and validated best practice in the NHS.
Available as part of the Value in Healthcare Awards and Congress, these best practice examples of service transformation offer insight into their successes and failures as well as steps that can be taken to replicate them in various organisations.