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CommentHow to ensure ‘advice and guidance’ works for patients
Transparency will be critical to evaluate whether increased use of advice and guidance leads to better experiences and outcomes, says William Pett
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Expert BriefingThe Download: Staffing the virtual hospital and AVT dilemmas
The weekly newsletter that unpacks system leaders’ priorities for digital technology and the impact they are having on delivering health services. This week, written by Joe Talora, Ben Clover and Ella Devereux. Contact HSJ in confidence here.
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Expert BriefingThe Download: AVT winners, the App’s future and how to get funding
The weekly newsletter that unpacks system leaders’ priorities for digital technology and the impact they are having on delivering health services. This week, written by Joe Talora and Ben Clover. Contact HSJ in confidence here.
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NewsNHS App caused ‘confusion and anxiety’ over waiting times
Waiting time information in the NHS App has been overhauled after causing “confusion, anxiety and mistrust” among patients, HSJ has learned.
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Expert BriefingThe Download: Doctor in whose pocket?
The weekly newsletter that unpacks system leaders’ priorities for digital technology and the impact they are having on delivering health services. This week, written by Ella Devereux and Ben Clover. Contact HSJ in confidence here.
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Expert BriefingThe Download: Build, mandate, dismantle
The weekly newsletter that unpacks system leaders’ priorities for digital technology and the impact they are having on delivering health services. This week, written by Ella Devereux. Contact HSJ in confidence here.
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News‘Confusing’ NHS App functions to be standardised
NHS England is planning to dismantle the patient engagement portal supplier market in a bid to save £11m and directly integrate appointment management into the NHS App, HSJ can reveal.
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CommentThe risks that plans for an NHS Online hospital are ignoring
The proposed NHS Online hospital risks confusing speed with safety, embedding remote-first care in areas where clinical adequacy depends on physical examination, and losing clear accountability
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CommentThe National Cancer Plan contains many unanswered questions
The National Cancer Plan is a welcome response to the facts: England lags behind on cancer outcomes, and rising incidence will challenge systems even further. But, says Cancer Research UK, with the right focus on evidence and delivery, the plan could yield results
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News‘Online hospital’ trust seeks first chair
The new national “online hospital” dubbed NHS Online is to be formally established as an NHS trust in June with the appointment of its inaugural chair.
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NewsDHSC offers £285,000 for new tech chief
The new national technology lead could become one of the highest paid directors in the Department of Health and Social Care, a new job advert suggests.
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CommentA brighter future is possible in 2026
Pressures from industrial action, morale and maternity safety concerns are colliding with once-in-a-generation transformation – meaning 2026 will be a defining year, says Daniel Elkeles
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CommentDoes the NHS need to make digital integration so hard?
The integration of NHS login with the Digital Health Passport platform will help transform medication adherence and self-management for young people with conditions such as asthma and epilepsy, writes Matt Bourne
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PodcastHSJ Podcast: Money troubles
This week Ben Clover fills in for Annabelle Collins and is joined by Ella Devereux and Zoe Tidman.
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Expert BriefingThe Download: When the App gets there first
The weekly newsletter that unpacks system leaders’ priorities for digital technology and the impact they are having on delivering health services. This week, written by Ben Clover and Joe Talora. Contact HSJ in confidence here.
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NewsNHS App to become default patient communication channel
The NHS App should be the main channel for all types of patient communication by the start of 2029, new national guidance has stated.
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NewsOnline overtakes phone for GP booking
More people have reported contacting their GP practice online than by phone for the first time, and more of them found access “easy”, new figures show.
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News‘Online hospital’ to open in 2027, says PM
Plans for a new NHS “online hospital” service to deliver millions of appointments each year by “digitally connecting patients to specialist clinicians” are set to be unveiled by the prime minister today.
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Expert BriefingThe Download: Last of the £2bn laggards
The weekly newsletter that unpacks system leaders’ priorities for digital technology and the impact they are having on delivering health services. This week by Ben Clover and Joe Talora. Contact HSJ in confidence here.
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Expert BriefingImPatient: What’s changed since Bob began his work
Patient (Lived Experience) Leadership is about those affected by life-changing illness, injury or disability who want to influence change through being equal partners in decision making. In this monthly expert briefing, patient leadership champion David Gilbert picks out the most significant developments in a field of increasing relevance to the ...












