All NHS Choices articles – Page 3
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NewsDH spends £2.5m on Google ads
The Department of Health has spent more than £2.5m advertising on Google in the past year, it has emerged.
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HSJ KnowledgePatient experience: what counts for the customer?
A satisfaction score system used by businesses is highly relevant to the NHS, say Richard Ingleton and colleagues
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LeaderUrgent care: confusing jargon – we’ve got your number
The NHS is constructing its own tower of Babel.
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NewsDr Foster misses out on NHS Choices mortality data contract
The contract to provide hospital mortality ratios and other information on quality for NHS Choices has been awarded to a US based firm.
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HSJ KnowledgeHow to signpost NHS services clearly and consistently
Seeking enlightenment about NHS services on most trust websites leads to a world of pain, says Michael Guida
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NewsGP comparison service launched on NHS Choices
The Department of Health has launched an online service that allows patients to rate their GPs.
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NewsHospital mortality ratio wrangling ‘compromises confidence’
Disagreement about the right way of measuring hospitals’ standardised mortality ratios is compromising “confidence in them and their effective use”, the NHS Information Centre has warned.
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HSJ KnowledgeHow digital NHS services make use of the personal touch
Joel Bailey looks at how NHS organisations are incorporating information technology into service design to improve patient experience and outcomes
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NewsInformation Centre to focus on boosting data quality
Concerns about the quality of NHS data are to be addressed by a major new project led by the NHS Information Centre.
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