NHS urged to learn from mistakes

2007-02-01T11:23:30

NHS trusts should do more to learn from patients' complaints and to handle the issues raised quickly, efficiently and locally, says a report from the Healthcare Commission today. It looked at the recurring themes in 16,000 complaints it was asked to independently review last year.

You need to be signed in to read more

HSJ

Subscribe for unlimited access

With a HSJ subscription you’ll unlock:

  • All of HSJ.co.uk and our HSJ mobile app
  • News and insight on all areas of public funded healthcare
  • Expert commentary, insight and analysis from industry leaders
  • 9 weekly ‘Expert Briefing’ insight emails covering a variety of specialist topics

Subscribe

to HSJ

Sign into your account here