PERFORMANCE: Just 81 per cent of cancer patients at Northern Devon Healthcare Trust felt they were told about their diagnosis sensitively, according to the results of the National Cancer Patient Experience Survey.
The result put the trust in the bottom 20 per cent nationally on this measure. The trust was also in the bottom fifth for the percentage of patients who felt they always had enough privacy and dignity and who could discuss concerns with staff.
However, 77 per cent of the 254 respondents felt involved in decisions about their care and treatment putting them in the highest 20 per cent of trusts. The trust was also in the top fifth of trusts for asking patients what name they would preferred to be called by.
Overall, 88 per cent of patients rated their care excellent or very good.