All Outpatients articles
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NewsTech problem delays elective reform target
Concerns have been raised about NHS England watering down a key target for its controversial “advice and guidance” scheme, just weeks ahead of the October deadline.
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NewsRecognise negative impact mutual aid can have on performance, pleads trust CEO
The chief executive of a trust that has fallen 34 places in NHS England’s provider performance league table has complained that the ranking fails to take into account its efforts to help neighbours.
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NewsExclusive: Trust admits to harming 200 patients
Almost 200 patients suffered harm after a major teaching trust failed to manage its neurological waiting lists effectively, HSJ has discovered.
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NewsExclusive: Watchdog links patient deaths to controversial NHSE policy
A watchdog has called for a pause in the rollout of NHS England’s “advice and guidance” policy to protect safety, and linked it to two patient deaths, HSJ can reveal.
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NewsNHSE orders ‘stocktake’ of patient communications
Trusts will be assessed on how they communicate with their patients as part of a “national stocktake” designed to ensure the NHS delivers “five-star customer service”, NHS England has announced.
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Expert BriefingRecovery Watch: This year’s validation trick
Elective recovery and returning the NHS to meeting the 18-week standard by 2029 is the government’s main performance priority. The Recovery Watch newsletter tracks prospects and progress against this goal. This week, by bureau chief James Illman.
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Expert BriefingRecovery Watch: How trusts drove near-record improvements
Elective recovery and returning the NHS to meeting the 18-week standard by 2029 is the government’s main performance priority. The Recovery Watch newsletter tracks prospects and progress against this goal. This week, by bureau chief James Illman.
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NewsElective target hit after spike in ‘unreported removals’
NHS England has hit its 65 per cent waiting list for 2025-26, but experts said the “majority of the improvement” in March was driven by a “record” spike in “unreported removals”.
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CommentSaying ‘no’ to referrals is the morally right thing to do
The NHS cannot meet rising elective demand within its current resources. Introducing referral thresholds is no longer a theoretical option, but a practical necessity to protect patients with the most serious conditions
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NewsNHSE rows back on controversial target
NHS England has rowed back on what was widely understood to be a new target for the proportion of patients it wanted “diverted” away from waiting lists, after accusations it was rationing care.
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Expert BriefingMackey: ‘Contentious’ model can drive ‘hockey stick’ recovery
Elective recovery and returning the NHS to meeting the 18-week standard by 2029 is the government’s main performance priority. The Recovery Watch newsletter tracks prospects and progress against this goal. By bureau chief James Illman.
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CommentChanging the economics of outpatient care through technology
NHS productivity has stalled, not because digital investment failed, but because it was layered onto old ways of working. Ambient technology offers a chance to finally redesign them
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NewsNHSE expects to declare victory on number one target
NHS England bosses are predicting they will get close enough to hitting 65 per cent against the 18-week standard by March to declare victory against their main performance objective for this year, HSJ has learned.
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NewsNHSE bid to divert referrals falling well short of target
NHS England is set to fall “well short” of a key target to ramp up GPs’ use of “advice and guidance” from specialists – and the model is “unlikely to be the silver bullet ministers hoped for” to help cut waiting lists, experts have warned.
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NewsExclusive: £120m ‘sprint’ will drive last-ditch attempt to hit elective target
NHS England plans to spend around £120m on a “sprint” exercise in a bid to hit its main elective target for this year by March, HSJ can reveal.
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NewsNHSE ‘worried’ about ‘rigour’ of management of neighbourhoods
NHS England is worried about the “rigour of management” of neighbourhoods, its chair has said.
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NewsNHSE launches ‘sprint’ in bid to hit waiting list target
NHS England has told trusts to begin a “sprint” exercise in a bid to hit its politically critical waiting list target by March.
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Expert BriefingRecovery Watch: Unsexy and painstaking – 2026 in elective care
Elective recovery and returning the NHS to meeting the 18-week standard by 2029 is the government’s main performance priority. The Recovery Watch newsletter tracks prospects and progress against this goal. This week by bureau chief James Illman.
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News‘Online hospital’ to open in 2027, says PM
Plans for a new NHS “online hospital” service to deliver millions of appointments each year by “digitally connecting patients to specialist clinicians” are set to be unveiled by the prime minister today.
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NewsClinicians’ concerns have held up outpatient reform, says Mackey
NHS England’s outpatients recovery efforts have been stymied by a lack of funding and because “we’ve struggled to get the clinical community uniformly behind it”, Sir Jim Mackey has told MPs.