Why doesn’t patient-centred care happen in the NHS?

Patient and health worker smiling at each other

A large gap remains between the rhetoric and the reality of patient-centred care in the NHS. Why does this happen, what does it feel like when it goes wrong, and, most importantly, what can be done about it, ask Naomi Chambers and Jeremy Taylor in their new book

Register with hsj.co.uk to read the rest of this article


Corona Virus breaking news and critical stories remain free for registered users

Certain articles and Insight pieces remain paying-subscriber only content

As a registered user you will get access to:

  • Daily News: an essential email round-up of all the latest news, comment and best practice
  • Breaking news headlines delivered directly to your inbox
  • Limited access to hsj.co.uk

Already registered to HSJ? Sign in now