All Performance articles – Page 129
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CommentDavid Fillingham: on the lean approach
The response I’ve heard many times when talking to NHS staff about applying lean to healthcare is: “We’re not Japanese and we don’t make cars”.
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CommentThe age of information awaits the NHS and its patients
The benefits of good data cannot be underestimated.
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NewsEmergency waits rise alongside savings target struggle
The number of patients waiting more than four hours in accident and emergency has increased by 26 per cent in the past year, according to the King’s Fund.
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NewsCameron introduces 'family and friends' hospitals rating
A system for ranking NHS hospitals by patient satisfaction in “real time” will be introduced across England from April next year, the prime minister has announced.
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HSJ LocalRoyal Wolverhampton produces newspaper
PERFORMANCE: A West Midlands hospital has produced its own four-page newspaper to be distributed to more than 100,000 homes.
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NewsNew patient rating system plans welcomed
Patients will be able to rate the treatment they receive in hospitals to ensure that people are treated with dignity and respect on wards, the prime minister will announce today.
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Blogs
The active patient tracking list
How active PTLs work to minimise waiting times continuously and safely for all patients.
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NewsOmbudsman's claims on care quality complaint 'did not stand up '
An apparent failure to fully investigate a high profile complaint has led to a renewed call for changes to the system.
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CommentWait control: a new system for better waiting list management
Waiting times expert Rob Findlay on better patient tracking lists.
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HSJ KnowledgeResults: chief executives survey on what makes an FT excellent
A survey of chief executives reveals insight into what they believe can make a foundation trust excellent, report colleagues at Finnamore.
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HSJ LocalData breach trust fined £90,000
A health trust plans to appeal after being fined £90,000 because details of almost 60 patients were sent to the wrong person, the information watchdog said.
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Blogs
The 18-week waits performance in your region
The local picture on 18 weeks, with interactive maps showing the size of the challenge and where the long-waits are.
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NewsMixed-sex breaches rise across the NHS
The number of breaches of rules on mixed-sex NHS wards rose by 98 last month, according to new figures.
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Blogs
Another record-breaking performance on 18 weeks
All three 18-week targets were met again, with massive reductions in patients still waiting 18 weeks after referral.
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HSJ KnowledgeThriving in the NHS - five tips for healthcare leaders
Redundancies, reduced budgets and endless uncertainty. Being a senior manager in the NHS certainly brings its challenges. But there is a way to turn almost every high-pressure situation into an opportunity to shine, as Judith Krichefski explanis.
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HSJ KnowledgeThe six steps to delivering better stroke care
Five years on from the National Stroke Strategy, London has turned around its performance. Alec Fraser, Sue Fenwick Elliot and David Cohen explain how the changes were made.
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HSJ KnowledgeWhy stroke care in England needs modernising further
The inconsistency in stroke care across England shows that although some issues have been addressed, there is still room for improvement, says Damian Jenkinson.
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Comment'Clinical engagement cannot be considered too expensive now'
HSJ interviews Dr Richard Bohmer on the scale of challenge facing NHS organisations.
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HSJ KnowledgeHow enhanced recovery can improve elective surgery experiences and outcomes
An enhanced recovery pathway at a London trust has led to benefits including earlier discharge for patients. Lisa Hollins and colleagues explain how they did it.