Pete Towers
Pete Towers is an NHS service manager for outpatients and haematologyis. He is also the head of digital innovation with ICS Insourcing.
CommentAn idiot with a laptop's solution to follow up appointments
Patient initiated follow up and remote clinical reviews show promise in alleviating capacity issues and ensuring timely care, with positive patient feedback and early intervention benefits
CommentMundane and risky outpatient systems need a digital overhaul
Many mundane processes within outpatients’ administration are in need of a digital takeover to promote efficiency and reduce the risk of errors, writes Pete Towers