PERFORMANCE: A review of the triaging of calls is to be carried out by North East Ambulance Service Foundation Trust after six serious incidents involved triaging were reported between November and February.
Three of these related to 999 calls and three to 111 calls.
The review is likely to result in a formal action plan to improve quality and safety.
28 March 2013
A large mental health trust has announced the appointment of a new chief executive.
A local fire service has stepped in to help a struggling hospital trust ferry patients home as part of its winter plans.
An ambulance trust is to stay in special measures after the Care Quality Commission said it was too early to judge if improvements were embedded or sustainable.
A former regional adviser for the Care Quality Commission has been appointed executive medical director at a community and mental health trust.
PATIENT SAFETY: An ambulance pilot that could have contributed to the death of at least one patient had no ‘risk assessment and limited risk management’, NHS England has concluded.
Commissioners warned that a controversial South East Coast Ambulance Foundation Trust pilot that added 10 minutes to some emergency response times may have contributed to the death of at least one patient, leaked emails seen by HSJ reveal.
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