NW ambulance service hits 'red' call target for first time

Performance data shows in 2011-12 the trust hit the national standard for responding to the most urgent, or “red” calls, within eight minutes in at least 75 per cent of cases.

The trust’s cumulative performance across the North West by the end of the year was 76.7 per cent, described as a “significant improvement” in performance in the report.

“It is pleasing to see the year end attainment of 76.7 per cent against the standard, which is the first time NWAS have achieved the standard since forming as a single ambulance trust in 2006,” says the report.