PERFORMANCE: Queen Victoria Hospital NHS Foundation Trust was picked out by the Care Quality Commission as performing above average in the inpatient survey for explaining risk to people before procedures.
The results of the 2012 national inpatient survey were published by the CQC earlier this month.
Queen Victoria Hospital was among 11 trusts identified by the CQC as performing “significantly better than average” for question 42 – beforehand, did a member of staff explain the risks and benefits of the operation or procedure in a way you could understand?
It was also rated better than average for question 43 –beforehand, did a member of staff explain what would be done during the operation or procedure?
And also for question 44 – beforehand, did a member of staff answer your questions about the operation or procedure in a way you could understand?
CQC survey analysis (attached, right)
14 April 2013